• Troubleshooting Common Connectivity Issues

  Experiencing connectivity issues with your NewSIM eSIM can be frustrating. This guide provides solutions to some common problems you may encounter, helping you get back online quickly. What to Do When You Have No Signal or Connectivity If you’re not receiving a signal or unable to connect to the internet: Check SIM Activation Status: Make sure your eSIM is properly activated. You can verify this in the NewSIM app or your device’s SIM settings. Scan the QR code within the designateSome readers

• How to Purchase a NewSIM eSIM

  Purchasing a prepaid data-only eSIM from NewSIM is a straightforward process designed to meet your travel connectivity needs. Follow these steps to find and purchase the perfect eSIM plan for your trip: Step-by-Step Purchase Guide Browse Available Plans: Open the NewSIM app or visit our website. Navigate to the eSIM Plans section to explore the various prepaid data-only eSIM options available. You can filter and sort plans based on your travel destination, duration, and data needs.Some readers

• Activating Your eSIM: What to Do Next

  Congratulations on activating your NewSIM eSIM! To ensure you get the most out of your plan, it’s important to keep a few key things in mind regarding your data cap and plan duration. Here’s what you need to know and do next: Keep Track of Your Data Cap After activating your eSIM, it’s crucial to monitor your data usage to avoid running out unexpectedly. Your plan includes a specific amount of data, so you should: Check Data Usage: Regularly monitor your data consumption. You can do thisSome readers

• What is your refund policy?

  NewSIM offers prepaid eSIM services. In general, refunds are not available once a plan is purchased, except in cases of technical issues or defective eSIMs. Below are the details of when refunds may or may not be approved. When a Refund May Be Approved You may be eligible for a refund in the following situations: ✅ Defective eSIM If your eSIM cannot be activated, it may be considered defective. Please contact our support team so we can verify the issue. ✅ Service IsFew readers