How do I contact you?

You can reach us quickly and easily through our live chat, directly on our website or app.

It lets us respond faster, keep a clear written record of your issue, support multiple customers at once, and provide easier language support.

Best of all, you can contact us wherever you are located, so we’re always just a message away.

Please click the blue 'Speech Bubble' button at the bottom right of the page. (Also in the NewSIM app)

Updated on: 08/20/2025

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