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Articles on:Getting Started with NewSIM
Discover NewSIM's mission, coverage areas, and how eSIM technology works.

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  • Getting Started with NewSIM
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  • How do I check if my device is eSIM compatible?
    eSIM compatibility depends on your device model. Follow the steps below to confirm compatibility. For iPhone users For Android users List of eSIM-Compatible Devices iOS Devices that Support eSIM Requirements: Device must be carrier-unlocked Must not be purchased in Mainland China, Hong Kong, or Macao Must be eSIM-compatible How to Check If Your iPhone is Unlocked: Go to Settings Tap General → About Look for Carrier Lock If it says "No SIM rPopular
  • How do I track my data usage?
    Keeping track of your data usage is essential for managing your connectivity and avoiding unexpected charges. NewSIM makes it easy to monitor and manage your data consumption. Here’s how you can stay on top of your data usage and handle any necessary adjustments: Monitoring Your Data Usage To keep an eye on your data consumption: Access the “My eSIM” Tab: Log in to your NewSIM account via the app or https://newsimmobile.com/. Navigate to the “My eSIM” tab on the main dashboard. View DatSome readers
  • Why Choose NewSIM for Your Travel Data Needs?
    Traveling can be an exhilarating experience, but staying connected while on the go shouldn't be a hassle. NewSIM offers a revolutionary way to ensure you have seamless internet access wherever you are. Here are some compelling reasons why NewSIM is the perfect choice for your travel data needs: Global Coverage: NewSIM provides extensive coverage across numerous countries and regions, ensuringSome readers
  • How to Activate Your “NewSIM” eSIM Step-by-Step
    Activation begins only when the eSIM is installed or scanned—not at purchase. You can activate using: Direct Install (iOS 17.4+) QR Code Manual entry (SM-DP+ and Activation Code) Login to your NewSIM account to access installation options. (https://storage.crisp.chat/users/helpdesk/website/-/1/2/3/e/123e0cdc286ed800/options-to-activate1xb4chx.png =1055xauto)  Installation Steps After completing your purchase, you can access your eSIM QR code by following these steps:Few readers
  • How can I disable or delete my eSIM after the trip?
    You may delete the eSIM from your device through your phone’s settings. This will not cancel the plan but simply remove the eSIM from your device. (https://storage.crisp.chat/users/helpdesk/website/-/1/2/3/e/123e0cdc286ed800/delete-esim-11r7qmoz.png =1085xauto)Few readers
  • My Destination Is Not Listed
    Thank you for your interest in signing up with NewSIM! If your destination is not listed on our website or app, we currently do not offer coverage in that location. We are continuously expanding our coverage, so please check back regularly for updates. If you have questions or want to know more, feel free to reach out to our Livechat support team.Few readers
  • Can I use tethering (Personal Hotspot)?
    Yes. Most plans support Personal Hotspot. However, this may vary depending on your device and the local network provider. If your device supports Mobile Hotspot functionality, you can enable the Personal Hotspot feature to share your mobile data connection with other devices, such as laptops, tablets, or other smartphones. (https://storage.crisp.chat/users/helpdesk/website/-/1/2/3/e/123e0cdc286ed800/hotspot-iphonewk5d45.png =1166xauto) (https://storage.crisp.chat/users/helpdesk/webFew readers
  • Is it possible to change the plan?
    Once a NewSIM plan has been purchased, it cannot be modified or changed. If your travel needs have changed, we recommend purchasing a new plan that better suits your updated requirements.Few readers
  • Will my eSIM work in other countries?
    Yes. NewSIM eSIM plans are designed specifically for international travelers and will work as long as you are in a country covered by your selected plan. No additional roaming charges apply beyond what you already paid. To ensure smooth connectivity: Make sure Data Roaming is enabled in your device settings. Confirm that your plan includes coverage in the country you are currently in. Restart your device after arriving in a new country. If you are unsure about your coverage, refFew readers
  • Will iMessage Work with a NewSIM eSIM?
    iMessage will continue to work when using a NewSIM eSIM, as long as it is set to send and receive messages using your Apple ID or data connection. If iMessage is linked only to your primary phone number, your device may temporarily deactivate iMessage when switching SIMs. To avoid this, we recommend enabling iMessage with your Apple ID email address in your device settings. Once configured, you can send and receive iMessages normally using your NewSIM data connection, even without a traditionaFew readers
  • NewSIM Wallet: Complete Guide
    NewSIM Wallet The NewSIM Wallet is a secure digital wallet built into your account. It lets you store cashback, top up with real money, and pay quickly at checkout. Here’s everything you need to know. 1. What You Can Do with Your Wallet With your NewSIM Wallet, you can: Earn cashback from purchases (4%) and referrals. Add money with a credit card top-up. Get bonus credits on eligible top-ups. Use NewSIM wallet when purchasing our plans.Few readers
  • What Is APN (Access Point Name) and Why Does It Matter?
    What Is APN and Why Does It Matter? APN stands for Access Point Name. It is a setting that allows your device to connect to the mobile network and access the internet. Most NewSIM eSIMs configure the APN automatically during installation. In rare cases, manual APN setup may be required if mobile data does not connect. If you experience connectivity issues, checking or updating the APN settings provided by NewSIM can often resolve the problem quickly. If the APN is not listed, it means yoFew readers
  • How to Enable Data Roaming?
    Data roaming allows your device to connect to local networks when you are outside your home country. To use your eSIM while traveling, data roaming must be enabled. On most devices, data roaming can be turned on through your mobile or cellular settings. Once enabled, your phone will be able to access mobile data using the eSIM while abroad. Enabling data roaming does not automatically create extra charges when using NewSIM, as data usage is deducted only from your active plan. If data roamFew readers
  • Top-Up: Overview and Availability
    What is Top-Up? The Top-Up feature allows customers to extend their existing eSIM plan when their current data or validity period is running out. This helps ensure uninterrupted connectivity during their trip. Availability Note: Top-Up availability depends on the eSIM plan. Some plans support Top-Up, while others do not. Important Information No eSIM reinstallation is required when topping up. The Top-Up is applied to the same eSIM. Once the current plan expires,Few readers
  • Coupons: How it Works
    How to Apply Coupons at Checkout Coupons can be applied on both the NewSIM website and the NewSIM mobile app during checkout. To apply a coupon, select a plan and proceed to the checkout page. Locate the Coupon Code box, enter the coupon code exactly as provided, then select Apply. If the coupon is valid, the discount will be reflected immediately in the order summary and the updated price will appear automatically. (https:/Few readers

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