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Articles on:Getting Started with NewSIM
Discover NewSIM's mission, coverage areas, and how eSIM technology works.

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  • How do I check if my device is eSIM compatible?
    eSIM compatibility depends on your device model. Follow the steps below to confirm compatibility. For iPhone users For Android users List of eSIM-Compatible Devices iOS Devices that Support eSIM Requirements: Device must be carrier-unlocked Must not be purchased in Mainland China, Hong Kong, or Macao Must be eSIM-compatible How to Check If Your iPhone is Unlocked: Go to Settings Tap General → About Look for Carrier Lock If it says "No SIMPopular
  • How eSIM Technology Works: A Beginner's Guide
    eSIM technology is transforming the way we stay connected, especially for travelers. If you're new to this innovation, here's a beginner's guide to understanding how eSIM technology works and why it's a game-changer. What is an eSIM? An eSIM, or embedded SIM, is a digital SIM card embedded directly into your device. Unlike traditional physical SIM cards, an eSIM is built into your phone, tablet, or other compatible devices. This means you don't need to insert a physical card to connect toPopular
  • Coverage Options: Which Countries and Regions Are Supported?
    Planning your next adventure? Say goodbye to the hassle of purchasing and managing multiple SIM cards for different destinations. With NewSIM, your travel experience just got a whole lot easier. Our innovative online platform and mobile app offer prepaid data-only eSIMs with coverage options across the globe, ensuring you stay connected wherever you go. Key Features of NewSIM: Wide Coverage: Access the internet seamlessly in over 90+ countries, including popular destinations like Australia, JSome readers
  • How do I track my data usage?
    Keeping track of your data usage is essential for managing your connectivity and avoiding unexpected charges. NewSIM makes it easy to monitor and manage your data consumption. Here’s how you can stay on top of your data usage and handle any necessary adjustments: Monitoring Your Data Usage To keep an eye on your data consumption: Access the “My eSIM” Tab: Log in to your NewSIM account via the app or insert website URL . Navigate to the “My eSIM” tab on the main dashboard. View Data UsaSome readers
  • Why Choose NewSIM for Your Travel Data Needs?
    Traveling can be an exhilarating experience, but staying connected while on the go shouldn't be a hassle. NewSIM offers a revolutionary way to ensure you have seamless internet access wherever you are. Here are some compelling reasons why NewSIM is the perfect choice for your travel data needs: Global Coverage: NewSIM provides extensive coverage across numerous countries and regions, ensuringSome readers
  • How can I disable or delete my eSIM after the trip?
    You may delete the eSIM from your device through your phone’s settings. This will not cancel the plan but simply remove the eSIM from your device. (https://storage.crisp.chat/users/helpdesk/website/-/1/2/3/e/123e0cdc286ed800/delete-esim-11r7qmoz.png =1085xauto)Few readers
  • My Destination Is Not Listed
    If your destination is not listed on our website or app, we currently do not offer coverage in that location. We are continuously expanding our coverage, so please check back regularly for updates. If you have questions or want to know more, feel free to reach out to our Livechat support team.Few readers
  • Is it possible to change the plan?
    Please note that once a plan has been purchased, it cannot be modified or changed. If your travel needs have changed, we recommend purchasing a new plan that better suits your updated requirements.Few readers
  • Is it possible to get calls and texts while connected to a data-only eSIM?
    No. NewSIM eSIMs are data-only and do not support voice calls or SMS. You can still use internet-based apps like WhatsApp, iMessage, LINE, or other social media and messaging apps.Few readers
  • How to Activate Your “NewSIM” eSIM Step-by-Step
    Activation begins only when the eSIM is installed or scanned—not at purchase. You can activate using: Direct Install (iOS 17.4+) QR Code Manual entry (SM-DP+ and Activation Code) Login to your NewSIM account to access installation options. (https://storage.crisp.chat/users/helpdesk/website/-/1/2/3/e/123e0cdc286ed800/options-to-activate1xb4chx.png =1055xauto)  Installation Steps After completing your purchase, you can access your eSIM QR code by following these steps:Few readers
  • Can I use tethering (Personal Hotspot)?
    Yes. Most plans support Personal Hotspot. However, this may vary depending on your device and the local network provider. If your device supports Mobile Hotspot functionality, you can enable the Personal Hotspot feature to share your mobile data connection with other devices, such as laptops, tablets, or other smartphones. (https://storage.crisp.chat/users/helpdesk/website/-/1/2/3/e/123e0cdc286ed800/hotspot-iphonewk5d45.png =1166xauto) (https://storage.crisp.chat/users/helpdesk/webFew readers

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